[Fixed] Gmail Doesn’t Show My Updated Profile Picture

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Problem: Google Doesn’t Show Updated Profile Pic

I tried to update my Google profile picture for GSuite which should be visible across all Google products.

But once I send an email, the updated new image disappears, and the recipients cannot see it.

For recipients, the profile image looks like this:

But I want them to see it like this:

I have seen that many Google users struggle with that exact same problem, so I thought I’ll quickly share my solution so you don’t have to contact Google’s Customer Support (which is even slower than our own Finxter customer support). 😅👇

Quick Fix

I contacted Gsuite support and they provided the following instructions:

  1. Open your Admin Console at https://admin.google.com/
  2. Click the three horizontal bars in the top left corner to open the navigation menu.
  3. Choose the Directory option.
  4. Access Directory Settings.
  5. Open Profile Editing.
  6. Enable the Photo or Profile picture option.
  7. Save changes.

It might take up to 24 hours for the changes to take effect. After waiting a day, I updated the photo in my Gsuite email. The profile photo appeared correctly in all business emails within the next 12 hours.

⭐ Recommended: Make Your Gmail Logo a Gif

I hope this is helpful. ♥️