Problem: Google Doesn’t Show Updated Profile Pic
I tried to update my Google profile picture for GSuite which should be visible across all Google products.
But once I send an email, the updated new image disappears, and the recipients cannot see it.
For recipients, the profile image looks like this:

But I want them to see it like this:

I have seen that many Google users struggle with that exact same problem, so I thought I’ll quickly share my solution so you don’t have to contact Google’s Customer Support (which is even slower than our own Finxter customer support). π π
Quick Fix

I contacted Gsuite support and they provided the following instructions:
- Open your Admin Console at https://admin.google.com/
- Click the three horizontal bars in the top left corner to open the navigation menu.
- Choose the
Directory
option. - Access
Directory Settings
. - Open
Profile Editing
. - Enable the
Photo
orProfile picture
option. - Save changes.
It might take up to 24 hours for the changes to take effect. After waiting a day, I updated the photo in my Gsuite email. The profile photo appeared correctly in all business emails within the next 12 hours.
β Recommended: Make Your Gmail Logo a Gif
I hope this is helpful. β₯οΈ